TLB #33🧠 Power of COM-B and Experience Mapping
A bi-weekly inside scoop on all the hottest events, juicy discussions, and oh-so-many other exciting things happening in our dynamic L&D community. 🧡
Hello Shaker,
Here’s all that you’ll experience in today’s issue:
💡Learning Bites: Power of COM-B and Experience Mapping
🗓️ Community Calendar: Be a part of events like Community Social Mixer and many more.
🖌️ Community Creations: Last few slots for our first-ever offline Nonference and many more news from the community.
🔖 Resource Reel: A collection of resources on motivation, LxD, purposeful play and many more.
🎤 Shaker's Stage: This week’s stage is taken by Antonio Wojahn.
Learning Bites 💡
This week, I explored Jen Briselli's fascinating take on how the COM-B model and experience mapping come together to create better, more intuitive designs. The session showcased how blending behavioural science with design thinking can help us meet and exceed user needs.
Top Three Takeaways:
Experience Maps Are Super Versatile: These maps can be tailored to show current and future states, highlighting emotional insights and pinpointing operational pain points and opportunities. They help teams build empathy, find consensus, and uncover hidden opportunities.
COM-B Model for Behavior Change: The COM-B model breaks down behavior change into Capability, Opportunity, and Motivation. We can design effective interventions by identifying target behaviours and the barriers to these behaviours.
✅If you want to learn more about the COM-B model, check it out here.
Behavioral Science Boosts Design: Behavioral science helps us understand the root causes of behaviours, leading to more effective design solutions. Integrating behavioural insights from the start ensures our solutions are user-centred (learner-centred if we talk in L&D lingo) and impactful.
What This Means for Practice:
Creating Engaging Learning Paths: Picture an employee's journey from onboarding till the first quarter. By mapping this journey and identifying key touchpoints, such as initial training sessions or feedback loops, you can detect moments where employees might feel overwhelmed or disengaged.
Designing Targeted Training Programs: Use the COM-B model to pinpoint specific behaviours you want to change. For instance, if you want to encourage more collaboration, look at what's preventing it—lack of tools, unclear processes, or even social dynamics. You could then implement collaborative tools, run team-building workshops, and create clear guidelines for collaborative projects.
Empathy-Driven Learning Experiences: Get to the heart of what motivates your learners. If you know your team values career growth, tailor your training programs to highlight skill development and career advancement opportunities.
That’s all Shakers! This week, reflect on how can you incorporate experience mapping into your current training programs to identify and address key touchpoints.
Coming Up Next
Community Calendar 🗓️
Don't miss out on our exciting lineup of community events this month! From community social mixer to L&D Backstage, there's something for everyone.
Community Creations 🖌️
Welcome Shivani Mansingh to take the brand-new role of Local Hubs Project Lead, to work closely with our 15 Local Hubs teams, and ensure they stay connected, and share their learnings.
As we open more and more hubs around the world, this role will prove key for our efforts to keep the Shakers’ spirit alive no matter where in the world we are gathering!
Let’s shower her with love and good luck as she embarks on this exciting journey with us!
How does bringing movement into business and education sound to you? Valeriia Forostianova had an enlightening conversation with Kateřina Di Marco, Embodiment Coach & Facilitator and Founder of "Pause to Move," for episode 8th of Marketplace Live Journal.
She delved into the concept of embodiment, the inspiration behind Pause to Move, and the transformative impact of embodied learning, and received invaluable advice for our Shakers Community.
Don't miss out on these insights!
We've got a few more open spots for Ideas in Motion, Amsterdam, October 7th
As you all know, we're busy planning our first-ever offline Nonference—the biggest offline gathering for our community.
We'll have Shakers joining us from 20 different countries around the world.
Hurry up, we'll be reviewing them as they come in.
Cool Stuff You Don’t Wanna Miss Out
Resource Reel 🔖
This week’s hottest resources are:
Curated Resources On Learning Experience Design (LxD) by Offbeat if you are looking to kickstart your LxD journey. It covers top picks in content, research, technology and other aspects of LxD.
How to Engage the Unwilling by Chad Littlefield on how to engage the most unengaged members by diving into the art and science of winning over even the most reluctant souls.
Play to Perform: Unleashing Creativity and Connection in the Workplace by Breakthrough Play on how to include purposeful play during meetings, breaks, one-on-ones, and events. Simple, small and creative ways.
Social Norms Exploration Toolkit developed by USAID Bill & Melinda Gates Foundation. The toolkit will help you understand social norms theory and concepts, prepare staff to identify and investigate social norms, engage community members using participatory learning exercises, analyze information with the project team and communities and use findings to inform the design of norms-shifting activities and develop norms-focused evaluation tools
Community Corner:
Shaker's Stage 🎤
Let’s welcome Antonio Wojahn, Research Associate for Speaking, University of Applied Sciences Bonn-Rhein-Sieg, Germany to take the Stage.
What’s a memory you hold very dear?
-My grandmother told me she felt free when she rode a bicycle. Ever since I found love in those little things like riding your bike, being outside, or playing around.
What’s one lesson your job/profession has taught you that you think everyone should learn at some point in their life?
-I learned that you need to listen and ask questions to help people "do what they want."
What is one piece of advice you’d give to someone starting out in your career?
-You really should try to fail more often, just to learn what you can do if you try.
What does being an L&D Shaker look and feel like for you?
-It mostly looks like a wall of smiling faces on Luma, Butter, Zoom, ... and feels like a playful way to work.
〜See you soon
Till then, keep spicing up your learning! 🧠🧂
Sejaal
Really interesting and timely to learn about combining COM-B with experience maps. Thanks for sharing the stimulating and useful materials.