TLB #44🧠 Solve. Design. Deploy. Repeat: The 5Di model you need to know
A bi-weekly inside scoop on all the hottest events, juicy discussions, and oh-so-many other exciting things happening in our dynamic L&D community. 🧡
Hello Shaker,
Here’s all that you’ll experience in today’s issue:
💡Learning Bites: The 5Di model you need to know
🗓️ Community Calendar: Be a part of local meet-ups happening.
🖌️ Community Creations: Welcome Dan Lawner and Amy Boehl Frieze as the part of the Core Team and Supriya Harikumar and Stacie Swindon for taking another role in the community.
🔖 Resource Reel: A collection of resources on Behaviour Change, AI, HR and many more.
Learning Bites 💡
Have you ever rolled out a learning solution only to find it didn’t make the impact you hoped?
The 5Di Model from the book How People Learn by Nick Shackleton-Jones bridges the gap between good intentions and effective results. A model that challenges L&D professionals to think less about training and more about solutions that resonate with people. With stages—Define, Discover, Design, Develop, Deploy, and Iterate—the model provides a roadmap for creating learning experiences that stick, scale, and make a difference.
1. Define: Start with a Clear Purpose
Define connects the project to the business strategy by clarifying the problem, outcomes, and audience.
Create a Problem Statement that explains the challenge.
Identify Measurable Outcomes to track success.
Define your Audience to ensure relevance.
Checklist Questions that you can use:
What is the business challenge we’re addressing?
Who is the target audience, and what are their specific needs?
How will we know if we’ve succeeded?
You can even use a Problem Statement Canvas to correctly identify and understand the problem because then it will help you build the right solution.
2. Discover: Gain Insight into the Audience
This phase focuses on understanding the audience’s challenges, concerns, and motivations through active engagement.
Focus Groups: Organized, and facilitated conversations
Interviews: One-on-one discussions for senior stakeholders or sensitive topics.
Discovery Report: Summarize insights to guide design decisions.
Checklist Questions that you can use:
What are the audience’s daily pain points?
What motivates them to change their behaviour or adopt new practices?
What advice do they give to colleagues about common challenges?
Focus Group Techniques
Emotional Curve: Map highs and lows in a day to identify pain points. Similar to experience mapping for customers’ emotions when interacting with a product.
Persona Drawing: Sketch personas with skills and barriers.
Task Review: List top tasks and challenges over different timeframes.
3. Design: Think Beyond Training
Many solutions don’t require training but focus on improving experiences, resources, or processes.
Use the Solution Scale Canvas to evaluate how much the audience cares about the issue.
Map Concerns, Challenges, and Solutions to align feedback with actionable ideas.
Checklist Questions that you can use:
What solutions address the problem in the simplest way?
Are we considering experiences, resources, or services beyond training?
How can we engage the audience effectively?
You can even use a Concern, Challenge, Solution (CCS) Canvas.
List audience concerns.
Break them into challenges.
Brainstorm tailored solutions for each.
4. Develop: Build, Test, Refine
This step emphasizes creating a Minimum Viable Product (MVP) and iterating through feedback.
Develop sensory-rich experiences beyond slides.
Use professional copywriting and design to create engaging resources.
Plan a communication strategy to market the solution.
Checklist Questions that you can use:
What’s the smallest version of the solution we can test?
Who can provide constructive feedback?
How can we ensure the design is engaging and practical?
5. Deploy: Launch with Impact
A solution needs more than a simple announcement. Think like a marketer to drive adoption and engagement.
Create a Marketing Plan to outline touchpoints.
Develop a Marketing Strategy with clear, timely messaging.
Build Communities to leverage peer influence and recommendations.
Checklist Questions that you can use:
What’s our multi-channel marketing strategy?
How can we make the launch memorable and engaging?
Who can act as influencers to promote the solution?
Craft a Launch Map by identifying audience groups and their needs, designing tailored messages and choosing the best delivery methods.
6. Iterate: Evolve for Excellence
Iteration shifts your role to a product manager, focusing on continuous improvement based on feedback and analytics.
Use surveys, interviews, and shadowing to collect feedback.
Analyze digital data to identify usage trends and pain points.
Improve based on audience insights and priorities.
Checklist Questions that you can use:
What patterns are emerging from the data?
What quick wins can improve the solution immediately?
How can we prioritize long-term enhancements?
Create an Iteration Board to collect and organize feedback into quick fixes and long-term improvements. Then define action steps and assign timelines for revisions.
The 5Di Framework transforms learning into a meaningful, measurable, and human-centred process. Each stage brings clarity, engagement, and impact.
That’s all, Shakers! This week reflect on how well you currently understand the needs, pain points, and behaviours of your learners or stakeholders.
Coming Up Next
Community Calendar 🗓️
As 2024 comes to a close, our community is bringing you a lineup of exciting events to connect, learn, and celebrate together. Don’t miss out—mark your calendar and join the action!
Community Creations 🖌️
The Shakers have landed in Washington DC! Big cheers for Dan Lawner, CPTD and Amy Boehl Frieze, PhD for kickstarting the Washington DC Local Hub!
This marks our third Local Hub in the U.S. (joining NYC and LA) and our 16th globally!
DC, Maryland & Virginia folks—Hop into Slack on #2-local-hub-washington-dc to connect and stay in the loop for upcoming offline meetups.
A huge thank you to Dan and Amy for planting the Shaker flag in DC and adding some serious zest to learning and connection!
Big cheers to Supriya Harikumar and Stacie Swindon for officially stepping up to support the Parents Grow Too Learning Cluster!
These two powerhouses have been working alongside Kateřina Di Marco, helping build a mini-community where parents can connect, learn, and support one another.
The cluster offers gatherings, resources, and a Buddy Program to make navigating parenting—and learning—a little easier together.
If you're a parent, join the Slack channel #3-parents-grow-too to stay connected
To Supriya and Stacie—Thank you for making this community even stronger.
We’re looking for coaches to host Group Coaching Sessions as part of Coaching for L&D 8th Edition. Here’s your chance to help others grow and thrive with sessions on:
Effective communication
Work-life balance
Stress management
Or any topic you’re passionate about!
Open to Everyone: You don’t need to be an 8th-edition coach to step in—it’s all about delivering impactful Group Coaching Sessions (not workshops!).
Ready to inspire and empower? Fill out the form below, and our Coaching for L&D team will get in touch!
Cool Stuff You Don’t Wanna Miss Out
Resource Reel 🔖
Behaviour By Design by Ruth K Schmid where she shares a collection of Tools + Models like “The Last Heist" explores how organizational conditions—such as hierarchy, short-term ROI focus, and conflicting priorities—shape behaviours and culture, using a prototype tool to reflect on the conditions that support or hinder network activation through a creative scenario: organizing a jewel heist.
15 Behaviour Change Strategies by makeittoolkit where the team shares several ways to make specific behaviour social, empowering, immersive and many others.
Navigate change with McKinsey’s best 2024 insights where you’ll find several articles that will help you reflect on the most interesting trends and topics of 2024 and set you up to reflect on what’s comes next—in gen AI, leadership and more.
L&D Conferences: A Call for Innovation and Inclusion by Dinye Hernanda where she shares how to make L&D conferences where professionals get a chance to intentionally practice rather than seeing them as a one-off learning event.
DreamUp was designed by Gray Garmon, Katie Krummeck, Justin Childress, Eugene Korsunskiy to spark creativity, and collaboration while solving everyday problems.
Big shifts for behavioural science: working with complexity and systems by BIT where the author explores how complexity and systems thinking can improve understanding, interventions, and evaluations.
An HR Book in One Page by TestGorilla that has frameworks for decision making for managers to complete employee onboarding checklist.
Levers of Behavior Change by rare that identifies six levers of behaviour change which can help designers understand and analyze their core actors’ motivations and barriers to behaviour change.
ChangeMakers Lab by Unschool card kit comes with 56 cards and 21 activities that anyone can use to advance sustainability and creativity.
PS: As we wrap up the year, this will be the last issue of The Learning Brief for 2024! We’re taking a short break to rest, reflect, and come back stronger in 2025.
This journey is possible because of your support, and I’d love to hear from you. What would you like to see more of (or less of) in TLB next year?
Feel free to share your thoughts in the comments or reach out directly. Here’s to an even better 2025! 🌟
〜See you soon
Till then, keep spicing up your learning! 🧠🧂
Sejaal